Refunds & Cancellation Policies

Refunds & Cancellation Policy

We understand that sometimes things don’t go as planned. That’s why Farm2Doors offers a customer friendly return, cancellation and refund policy to ensure our valued customers satisfaction.

What Can Be Refunds/Cancellation?

- Decided our product isn’t the perfect fit? No problem! You can return unopened, unused items within 07 days of purchase for a full refund (minus any original shipping charges).
- Did you receive the wrong product, or is it damaged upon arrival? We’ll take care of it! Contact us immediately on the delivery day for a prompt replacement or full refund.

How to Initiate the Refunds or Cancellation

Reach Out to Us:

Let us know about your return or cancellation request within the specified period.

1: Email

farm2doors@gmail.com.

2: WhatsApp

0301 1777 101 (We appreciate the quick connection with you!)

Provide these details for a smooth process:

- Product Name.
- Order Number.
- Your Contact information.
- Brief explanation; your return/cancellation reason (e.g. wrong item, damaged product etc.. ).

Review and Approval:

Our customer/marketing/inspection service team will review or contact you or your request within 2 business days.

Refunds or Cancellation Process

1: Online Return

we will provide you a shipping address where you can return the unopened and unused product.

2: Verification and Action

Once we receive your returned item(s), our team will inspect it to ensure; it meets our refund/cancellation policies Upon verification, we'll process your full refund request within 7 business days (excluding original shipping charges) using your original payment method.

What Can't Be Returned/Refunded?

- Opened or Used Products.
- Returns After 07 Days.
- Incorrect or Damaged Items Reported After 7 Days.

Your Privacy Rights Matter!

You have the right to access, update, and delete your personal information. If you have any questions or want to exercise these rights, feel free to reach out to us at farm2doors@gmail.com.